Report a Concern

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Safeguarding & Whistleblowing

Speak up — safely and confidentially

Green Planet South Sudan has zero tolerance for sexual exploitation and abuse, fraud, corruption, abuse of power and any form of misconduct. If you have experienced or witnessed wrongdoing involving GPSS, its staff, volunteers or partners, please tell us. Every report is treated seriously, confidentially and without retaliation.

What You Can Report

Concerns we act on

Sexual exploitation & abuse (SEA)

Any sexual misconduct, harassment or exploitation involving staff, volunteers, partners or community members.

Fraud & corruption

Theft, bribery, misuse of funds or assets, kickbacks, or conflicts of interest.

Safeguarding & child protection

Harm, neglect or risk to children and vulnerable adults in connection with our work.

Abuse of power

Intimidation, discrimination, favouritism or misuse of authority.

Health, safety & welfare

Unsafe practices that put staff, volunteers or communities at risk.

Other malpractice

Any breach of GPSS policies, code of conduct or the law.

Submit a confidential report

This form goes directly to GPSS management via hotline@greenplanet-ss.org. You may report anonymously.

Other ways to report

hotline@greenplanet-ss.org
info@greenplanet-ss.org
+211 923 850 005
+211 981 151 688
Atlabala–Tombura Road, SSLS Building, Juba

Our core principles

Confidentiality

Every effort is made to maintain confidentiality throughout the complaints process.

No retaliation

GPSS acts against anyone who seeks or carries out retaliation against complainants, survivors or witnesses.

Survivor-centred

Safety, dignity and wellbeing of survivors guide every step, including referral to support services.

Duty to report

We may not investigate cases relating to other organisations, but we have an obligation to report them.

What Happens Next

How we handle your report

Acknowledgement

The safeguarding coordinator acknowledges receipt, records the case confidentially and refers it to the safeguarding focal person within 36 hours.

Assessment & support

Focal points ensure preventive and responsive measures — including safety assessment and survivor assistance — and manage expectations about the process.

Referral & action

The case is referred for investigation under our internal protocols, and child-protection service providers are engaged where a child is involved.

Feedback

Where possible, complainants and survivors are given feedback on the status and outcome of the case.

If you or someone else is in immediate danger, please contact local emergency services first.